常见问题解答

Registration via our affiliate link serves several purposes:

• Verifies that you're a legitimate user
• Enables us to offer the free trial period
• 帮助支持ZYN Trade System的持续发展
• Accounts not registered via our affiliate cannot be verified

Verification typically takes 1-24 hours. During high-volume periods, it may take up to 48 hours.

You'll receive a notification via email and Telegram once your account is verified and ready to use.

If your verification is rejected, you'll receive a detailed reason. Common rejection reasons include:

• Not registered via the official affiliate link
• 存款低于最低 10 美元要求
• OlympTrade ID not found or incorrect
• 注册数据不完整或不准确

Contact support via Telegram to resolve any issues and resubmit for verification.

我们的机器人使用复杂的算法策略来分析市场状况并生成交易信号。激活后：

• 24/7 监控市场以寻找交易机会
• Validates entry conditions based on your selected strategies
• Executes trades automatically within your configured risk parameters
• 应用止损和止盈规则来保护您的资金

Important: 如果您的 OlympTrade 余额为 0 美元或低于您配置的交易金额，机器人将不会进行交易。

We recommend maintaining at least $50-100 for optimal performance with proper risk management. This allows for:

• Sufficient buffer for multiple trades
• Proper position sizing
• Better risk management implementation

Yes! You can enable multiple strategies simultaneously.

机器人将分析所有启用策略的信号，并根据最佳机会执行交易。但是，我们建议：

• Starting with 2-3 strategies initially
• Monitoring performance for each strategy
• Adjusting your selection based on results

Our strategies have historical win rates ranging from 65% to 85%.

However, please note:

• Past performance does not guarantee future results
• Win rates vary based on market conditions
• Results depend on selected strategies and risk settings
• We recommend starting conservatively and adjusting based on your results

ZYN includes multiple risk management features to protect your capital:

• 每日交易限额： Maximum number of trades executed per day
• Stop Loss: 机器人停止交易前的最大损失阈值
• 止盈： 目标利润水平以锁定收益
• 交易金额： 每笔交易固定金额以保持头寸规模一致
• Risk Level: Overall aggressiveness of strategy selection

When your daily stop loss threshold is reached:

• 机器人自动转向 OFF
• 所有交易活动在当天剩余时间内停止
• Your remaining capital is protected from further losses
• 机器人将在第二天恢复交易（如果启用自动重启）

This feature is designed to protect your capital during volatile market conditions.

We accept the following payment methods:

• QRIS (Indonesia) - Instant activation
• Stripe (Credit/Debit cards) - Instant activation
• PayPal - Instant activation
• Wise (Bank transfer) - Manual verification (1-24 hours)
• Bitcoin/Crypto - Manual verification (1-24 hours)

Our refund policy is as follows:

• Within 7 days, no trades executed: Full refund available
• After 7 days: No refund
• 任何交易执行后： No refund
• Fraudulent or abusive accounts: No refund

See our Refund Policy for complete details.

You can cancel your subscription at any time:

1. Go to your Dashboard
2. Navigate to Profile / Settings
3. Click on Subscription section
4. Select Cancel Subscription

Your access will continue until the end of your current billing period.

Our primary support channel is Telegram for fastest response:

• Telegram: @aheenkgans
• Email: support@zyntradesystem.my.id

Support availability depends on your subscription package:

• Free Trial & Starter: Standard hours (9 AM - 9 PM GMT+7)
• Pro: Extended hours with priority response
• Elite: 24/7 VIP support with dedicated assistance