Questions Fréquemment Posées

Registration via our affiliate link serves several purposes:

• Verifies that you're a legitimate user
• Enables us to offer the free trial period
• Aide à soutenir le développement continu de ZYN Trade System
• Accounts not registered via our affiliate cannot be verified

Verification typically takes 1-24 hours. During high-volume periods, it may take up to 48 hours.

You'll receive a notification via email and Telegram once your account is verified and ready to use.

If your verification is rejected, you'll receive a detailed reason. Common rejection reasons include:

• Not registered via the official affiliate link
• Dépôt inférieur au minimum requis de 10 $
• OlympTrade ID not found or incorrect
• Données d'inscription incomplètes ou inexactes

Contact support via Telegram to resolve any issues and resubmit for verification.

Notre robot utilise des stratégies algorithmiques sophistiquées pour analyser les conditions du marché et générer des signaux de trading. Lorsqu'il est activé :

• Surveille le marché 24h/24 et 7j/7 pour détecter les opportunités de trading
• Validates entry conditions based on your selected strategies
• Executes trades automatically within your configured risk parameters
• Applique des règles de stop-loss et de take-profit pour protéger votre capital

Important: Le robot n'échangera PAS si votre solde OlympTrade est de 0 $ ou inférieur au montant de transaction configuré.

We recommend maintaining at least $50-100 for optimal performance with proper risk management. This allows for:

• Sufficient buffer for multiple trades
• Proper position sizing
• Better risk management implementation

Yes! You can enable multiple strategies simultaneously.

Le robot analysera les signaux de toutes les stratégies activées et exécutera des transactions en fonction des meilleures opportunités. Nous recommandons cependant :

• Starting with 2-3 strategies initially
• Monitoring performance for each strategy
• Adjusting your selection based on results

Our strategies have historical win rates ranging from 65% to 85%.

However, please note:

• Past performance does not guarantee future results
• Win rates vary based on market conditions
• Results depend on selected strategies and risk settings
• We recommend starting conservatively and adjusting based on your results

ZYN includes multiple risk management features to protect your capital:

• Limites d'échange quotidiennes : Maximum number of trades executed per day
• Stop Loss: Seuil de perte maximum avant que le robot arrête de négocier
• Profitez-en : Niveau de profit cible pour verrouiller les gains
• Montant de l'échange : Montant fixe par transaction pour un dimensionnement cohérent des positions
• Risk Level: Overall aggressiveness of strategy selection

When your daily stop loss threshold is reached:

• Le robot tourne automatiquement OFF
• Toute activité commerciale s'arrête pour le reste de la journée
• Your remaining capital is protected from further losses
• Le robot reprendra le trading le lendemain (si le redémarrage automatique est activé)

This feature is designed to protect your capital during volatile market conditions.

We accept the following payment methods:

• QRIS (Indonesia) - Instant activation
• Stripe (Credit/Debit cards) - Instant activation
• PayPal - Instant activation
• Wise (Bank transfer) - Manual verification (1-24 hours)
• Bitcoin/Crypto - Manual verification (1-24 hours)

Our refund policy is as follows:

• Within 7 days, no trades executed: Full refund available
• After 7 days: No refund
• Après l’exécution d’une transaction : No refund
• Fraudulent or abusive accounts: No refund

See our Refund Policy for complete details.

You can cancel your subscription at any time:

1. Go to your Dashboard
2. Navigate to Profile / Settings
3. Click on Subscription section
4. Select Cancel Subscription

Your access will continue until the end of your current billing period.

Our primary support channel is Telegram for fastest response:

• Telegram: @aheenkgans
• Email: support@zyntradesystem.my.id

Support availability depends on your subscription package:

• Free Trial & Starter: Standard hours (9 AM - 9 PM GMT+7)
• Pro: Extended hours with priority response
• Elite: 24/7 VIP support with dedicated assistance